What is winter quarter?
To calculate your usage for water and sewer, we measure the flow of water to your home through the water meter. During the winter months we bill the usage for both water and sewer according to your meter reading.

In the summer months, in recognition of the extra water usage outside that doesn’t flow through the sewer, we use your winter average water usage to calculate your sewer maximum. This maximum is applied to your account so that when you reach your sewer maximum, you are not charged for usage beyond that amount for the sewer portion of your billing.

Show All Answers

1. What lead to the proposal for a new utility rate structure?
2. How is my meter read? How do I read my meter?
3. How can I pay my city utility bill?
4. How often will my bill come and what are the rates?
5. How do I set up or cancel services?
6. What is winter quarter?
7. How can I tell if I have a leak?
8. Why is my bill higher than my neighbors?
9. Why do I have to pay for recycling? I do not recycle.
10. I am on a limited income and can't afford to pay my water bill. Does the City have discount rates?
11. Can I make payments?
12. My renter is moving out. How much is their final bill?