Why is my bill higher than my neighbors?
There is more than one thing to compare on the bill not just the dollar amount. Each household is different in the amount of water they use and what months they use more. What you pay for sewer usage for example can be very different than you neighbor if they leave for time in the winter when we are setting sewer rates. If you still think you are high, check for a leak. (See FAQ "How can I tell if I have a leak?"

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1. What lead to the proposal for a new utility rate structure?
2. How is my meter read? How do I read my meter?
3. How can I pay my city utility bill?
4. How often will my bill come and what are the rates?
5. How do I set up or cancel services?
6. What is winter quarter?
7. How can I tell if I have a leak?
8. Why is my bill higher than my neighbors?
9. Why do I have to pay for recycling? I do not recycle.
10. I am on a limited income and can't afford to pay my water bill. Does the City have discount rates?
11. Can I make payments?
12. My renter is moving out. How much is their final bill?