Crime Alert-Internet Security Scam

Please see the attached document for information on a new form of internet scam involving pop up security alerts on your computer.  pdfClick here 422.28 KBfor full crime alert.

Security Company Crime Alert

The Fridley Police Department is warning residents about a company that recently registered their intention to conduct door-to-door sales of home security systems, Vision Security, LLC.

Vision Security, LLC conducts interstate commerce and as such is not required to obtain a solicitor license from the City. Vision Security, LLC did not need to pass a background check into its character or business responsibility and was only required to register with the City. Although Vision Security, LLC complied with City requirement to register their intent to solicit, the Police Department wants to make citizens aware of the company’s poor rating with the Better Business Bureau (BBB).

Currently Vision Security, LLC has a “F” rating with the following complaints:

527 complaints closed with BBB in last 3 years; 267   closed in last 12 months

Advertising / Sales Issues


Billing / Collection Issues


Delivery Issues


Guarantee / Warranty Issues


Problems with Product / Service


Total Closed Complaints


Factors that lowered Vision Security, LLC’s rating include:

  • 527 complaints filed against the business
  • 5 complaints filed against the business that were not resolved
  • Government action(s) against the business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

BBB reports that this company has a pattern of complaints alleging misrepresentation during initial contact with the sales representative. Complainants allege that they are told the representative is with their current provider to perform an "upgrade" or that their current provider has gone out of business and Vision Security LLC will be taking over all contracts. Consumers are then being held responsible for two different contracts. While the business has responded to the BBB's concerns and stated their policy when this type of action occurs, BBB has continued to receive complaints with the same underlying issue.

During the summer, security system companies hire traveling sales agents to go door-to door, making "cold-calls" on homeowners. In some cases, the salespeople use high-pressure or deceptive sales tactics to get potential customers to buy expensive equipment and services that consumers don't need or want. The Fridley Police Department advises consumers to avoid sellers who:

  • Make a time-limited offer and claim that you need to act now.
  • Urge you to sign a contract stating the equipment is "free."  To get your "free" equipment, you will have to sign a long-term and expensive monitoring contract.
  • Pressure their way into your home and then refuse to leave.  It is not impolite to tell a salesperson you are not interested.  It is much easier and safer to say "no" at the doorstep than try to get the salesperson to leave once they are inside your home.
  • Use scare tactics, such as talking about a rash of supposed burglaries in your neighborhood.
  • Target homeowners who have signs on their properties for security systems with competitors.
  • State or imply that they are from your existing security company and that they are there to      "upgrade" or "replace" your current security system.  Once inside your home, they may install a new system and have you sign papers that include a costly contract for the monitoring service.
  • Claim your security company has gone out of business, that they have taken over the accounts, or that you have to buy new equipment and sign new contracts.  Normally, you would be notified of a change like this by mail, not by an unannounced visit from another company's representative.

The Fridley Police Department recommends that if you in any way doubt the credibility of a home security sales person’s registration, feel threatened or intimidated by his or her actions, or experience strong-armed or deceptive sales tactics, YOUHAVE A RIGHT to ask the sales person to leave. DO NOT HESITATE TO CALL 9-1-1 to report such activity.


Recreational Fire Rules


While the burning of trash or brush is generally not allowed in Fridley except under rare circumstances defined in Chapter 108.12 of the Fridley City Code, recreational fires are allowed in Fridley as long as the fire is in a contained area, such as an outdoor fire pit, which is not larger than 3' in diameter and as long as those hosting these fires comply with the following rules:

· No fires are allowed between Midnight and 9:00 a.m.

· Only clean wood or charcoal may be burned. This means no burning of trash, leaves and brush. (For information on yard waste disposal please contact the Bunker Hills Compost Site at 763-767-7964. They are located at 13285 Hanson Blvd in Coon Rapids, MN or visit the Anoka County website.

· The ground within 5' of the fire pit or other contained area must be cleared of all combustible material.

· The fire pit or other contained area must be at least 25' away from a structure.

This distance may be reduced to within 15' of a structure when contained in an outdoor fireplace or container approved by the Fire Chief.

· Recreational fires may not be started on windy days when smoke may create a nuisance for neighbors.

· The fire must be attended by an adult from the time it is ignited until it is fully extinguished.

· Fire extinguishing equipment, such as a garden hose, must be readily available to put out the fire.

· All other rules contained in Chapter 108.12 of the Fridley City Code.

While not a part of the law, as a matter of practice, we ask that those having recreational fires check with their neighbors to determine whether or not there are objections to these fires. If Fire Department staff does get calls from neighbors who are bothered by the smoke from a recreational fire, firefighters will ask that the fire be extinguished. In all cases we ask that you call 911 to register your complaints.

Fridley Fire Department staff will respond to complaints about recreational fires between 9:00 a.m. and Midnight. In most cases residents will be asked to extinguish fires that are not legal or a nuisance. On rare occasions, firefighters will extinguish the fire and/or issue a citation. After Midnight and prior to 9:00 a.m., police officers will respond to recreational fire complaints.

Unless a multi family residence has an approved gas fired or electric barbeque grill that is permanently mounted and wired or plumbed to the buildings gas supply, or electrical system, charcoal grills and gas grills are not allowed on the balconies of structures containing three or more dwelling units. They may also not be located on the ground floor patios of these properties unless they are located more than 15' from the structure. Fuel storage is also prohibited in structures having three or more dwelling units.

We hope this information helps residents who are planning outdoor recreational fires and other residents who may have concerns about a neighbor's recreational fires. In both cases, we welcome your comments and questions. If residents have questions about recreational fires during weekdays, they may contact Fire Department staff at 572-3613. Alternatively, you may email your comments and/or questions to the Fridley Fire Department at This email address is being protected from spambots. You need JavaScript enabled to view it.

Tips to Prevent Neighbor Conflicts

Tips to Prevent Conflict with Neighbors

Your behavior affects your neighbors, just as what they do effects you. The key way to prevent conflict with neighbors is to be a good neighbor yourself. Simple consideration and conversation with neighbors helps achieve a peaceful coexistence.

Here are several suggestions for preventing conflicts:

Meet your neighbor.

Introduce yourself while walking the dog or when you see moving boxes arrive. Learn your neighbors’ names and regularly say "hello" or "Good Morning" before there is any need or problem. Just knowing them can prevent conflict.

Keep your neighbors informed.

Contact them before undertaking something that might affect them – such as hosting a big party, building a fence, cutting down a tree or getting a puppy. Informing your neighbors ahead of time allows them to make plans or tell you how your project affects them. Getting their input lets you act in a way that avoids problems.

Be aware of differences.

Differences in age, ethnic backgrounds, years in the neighborhood, etc. can lead to conflicting expectations or misunderstandings unless we make an effort to talk with and understand each other. Focus on what you have in common with your neighbor.

Consider your neighbor’s point of view, literally.

How does your compost pile, play equipment or son’s car parts look from your neighbors’ backyard or windows? Keep areas in others’ view reasonably presentable.

Be appreciative.

If a neighbor does something you like, tell them! They’ll be pleased to hear you noticed the yard work or the new paint job – and it will be easier to talk later if they do something you don’t like.

Be positive.

If your neighbor does something that irritates you, don’t assume it was on purpose. Most people don’t intentionally try to create problems. Presume the neighbor doesn’t know about the annoyance. If we jump to the conclusion that the other person is the enemy, we decrease the possibility of an easy resolution.

Be candid.

If your neighbors do something that bothers you, let them know. By communicating early and calmly, you take a step toward solving the problem. Be tolerant but don’t let a real irritation go because it seems unimportant or hard to discuss. Your neighbor won’t know the situation bothers you. It may grow worse, or become harder to talk about, as time goes on.

Be respectful.

Talk directly with the neighbor involved about a problem situation. Don’t gossip; that damages relationships and creates trouble.

Be calm.

If a neighbor approaches you accusingly about a difficulty, listen carefully and thank them for telling you how they feel. You don’t have to agree or justify your behavior. If you can listen and not react defensively, then their anger subsides, the lines of communication remain open and there is a good chance of working things out.

Listen well.

When you discuss a problem, try to understand how your neighbor feels about the issue and why. Understanding is not the same as agreeing, will increase the likelihood of a solution that works for you both.

Take your time.

If you need to, take a break to think about what you and your neighbor have discussed. Arrange to finish the conversation later, and then do so. Beginning something and not following through can start a problem or make one worse.

Get help when needed.

Communication can resolve conflict, and talking things over is the best way to handle problems and avoid enforcement or the courts. At times you may need the help of a neutral third party trained in conflict resolution. If it seems that your efforts to communicate with a neighbor are not resolving the issue, do not hesitate to ask your Fridley Neighborhood Resource Officer for assistance. The telephone number for your Neighborhood Resource Officer can be found on the City of Fridley Website. Another great resource is Mediation Services for Anoka County. They can be reached at 763-422-8878 or

Conflict can be an opportunity for increased understanding and improved communication and relationships when handled properly.

Multilingual Videos for Driving Safety

New Multilingual Videos for Driving Safety

Important information and resources about safe driving available in four languages

SAINT PAUL, Minn., April 2, 2014

 Traffic crashes are the leading cause of death for Minnesotans under the age of 35. Approximately 95% of all crashes are related to driver error or inattention and half of the people killed on Minnesota’s roads each year are not buckled up. With summer coming and more people being on the roads, it is important to know how to keep yourself and others safe.

To provide information and resources on driving safety, ECHO (Emergency, Community, Health, and Outreach), in partnership with AAA, Minnesota Department of Health, Minnesota Sheriffs’ Association, Minnesota Safety Council, and Iowa-Illinois Safety Council, have created three multilingual television programs. These programs are designed to educate and address the issues of distracted driving, impaired driving, speeding, seatbelts, and child safety seats.

Stay Focused: Don’t Drive Distracted

Dangers of Impaired Driving and Speeding, and Stay Safe with Seat Belts and Safety Seats will broadcast in four languages (Basic English, Spanish, Hmong, and Somali) to help inform the diverse communities in the Twin Cities and Greater Minnesota areas. The programs will premiere Monday, April 28 at 8 p.m. and 8:30 p.m., and Monday, May 5 at 9 p.m. on tpt’s Minnesota Channel 2-2 (Comcast 202 or 243 and Charter 396, depending on location), on public stations across Minnesota, and online at

ECHO and the AAA will also be distributing free DVDs of this program to the community. Community members and service providers can request a DVD by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. For more information on broadcast times or program information, please visit

About ECHO

ECHO’s mission is to collaborate with diverse communities to deliver programs and services that help people be healthy, contribute, and succeed. Visit for more information.

Media Contacts

Gail Weinholzer, Director of Public Affairs, AAA Minnesota/Iowa, 952.707.4985, This email address is being protected from spambots. You need JavaScript enabled to view it. or Lauren Rimestad, Marketing & Development Director, ECHO Minnesota, 651.789.4337, This email address is being protected from spambots. You need JavaScript enabled to view it.


Prevent Home Garage Fires

Garage fires tend to spread farther and cause more injuries and dollar loss per fire than fires that start in all other areas of the home.

Every year, there are 6,600 garage fires in homes that result in an average of:

  • 30 deaths.
  • 400 injuries.
  • $457 million in property loss.

Of these fires, 93 percent occurred in one- and two-family homes.

The leading cause of garage fires is electrical malfunction. This can be due to shorts in wires, damaged wires, and overloading electrical outlets.

The Fridley Fire Department would like residents to follow these prevention tips to keep homes safe from garage fires.

  • Store oil, gasoline, paints, propane and varnishes in a shed away from your home.
  • Keep items that can burn on shelves away from appliances.
  • Plug only one charging appliance into an outlet.
  • Don’t use an extension cord when charging an appliance.
  • Install:
    • A 20-minute fire-rated door that is self-closing and self-latching from the garage into the house.
    • A ceiling made with ⅝-inch Type X gypsum board (or the equivalent) if you have living space above the garage.
    • A wall with ½-inch gypsum board (or the equivalent) if the wall attaches the garage to your home.
    • An attic hatch cover if you have attic access from the garage.
    • A heat alarm — not a smoke alarm — in your garage. The heat alarm will sound if the temperature rises too high.
Heat Alarms:

Heat alarms (detectors) are designed to respond to fire, not smoke. While smoke alarms get most of the attention, heat alarms are another useful part of any home fire detection system.

Some environments, like those found in garages, can cause smoke alarms to sound due to changes in temperature and humidity, as well as dust, fumes and insects. Heat alarms are virtually unaffected by these adverse conditions; smoke alarms are not.

Smoke alarms are not required, or designed for use, in garages. Many heat alarm models can be connected to a home's fire detection system so that if the heat alarm sounds, the smoke alarms will as well.

Tips for buying and installing heat alarms

Purchase a heat alarm that is:

  • Hard-wired with a battery backup.Capable of interconnecting with your home's smoke alarms.Rated for temperatures between 175-250 degrees Fahrenheit. Alarms with lower temperature ratings may falsely sound in garages where temperatures rise above 100 degrees Fahrenheit. Alarms with higher temperature ratings may sound too late to warn you about a fire.
  • Have your hard-wired heat alarm installed by a qualified electrician.
  • Don't install heat alarms near fluorescent lights. Electrical noise and flickering from the lights may affect the alarm's operation.
  • Always follow the manufacturer's instructions.
Information in this article provided by FEMA


2014 Street Project

 Schedule                                                                                        Please See Area Map (Larger map of phases)                                                                                                                                                                                 Determine your phase    (1-4)             Construction - Late May thru September 2014                                                                                                      

StreetResurface2014 4Phases

This project is generally located in the north industrial area of Fridley. The rehabilitation project is 3.4 miles in length and includes replacing street pavement, spot replacement of curbing, drainage improvements, and miscellaneous utility repairs. The street pavement will be ground up and mixed with the underlying sandy base to provide a stronger foundation. Curbing found to be in the worst condition will be replaced as budget allows. 

The entire project will take about two months to complete once construction begins. CenterPoint Energy and the City will coordinate together to provide infrastructure upgrades and minimize cost. CenterPoint Energy has been working on the project to replace mains and service lines to most properties. Gas work is intentionally schedule in advance of the City's street project. If you have a question regarding Centerpoint Energy's service installation or yard restoration, please call 612-321-5369.

All Phases

 Initial Residential Update  (May 28, 2014)  Please See Area Map  (Updated June 12, 2014)

Phase 1     

Paving Beech and 79th Way (June 27, 2014)

Phase 2

Phase 2 Water Shut down Delayed (June 19, 2014)

Phase 1 Water Disruption (June 20, 2014)

Project Update 77th Ave. NE (June 4, 2014)

Phase 2 Reclaiming and Watermain (June 4, 2014)

Phase 3

Phase 3 Access Closure with Map (June 26, 2014)

Phase 3 Paving Continues (June 19, 2014)

Phase 3 Paving Starts (June 18, 2014)

Phase 3 Intersection Closure (June 18, 2014)

Phase 4       

Phase 4 Curbing Replacement (July 28, 2014)       

Phase 4 Paving Notice and Street Closure (August 19, 2014)           

Project Communications

If you wish to receive project updates electronically rather than hand delivery, please e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..


Layne Otteson, P.E. Project Manager                                                                                                           Fridley Municipal Center / 6431 University Ave. NE / Fridley, MN 55432                                                     P763-572-3552 / This email address is being protected from spambots. You need JavaScript enabled to view it.



Grilling Safety

With spring finally upon us it is a welcome sign to smell the mouth-watering waft of ygrillour neighbor's dinner on the grill. Each year more than 500 fires occur when people use grills and about 20 people are injured as a result of gas grill fires and explosions. Before you kick-off your own BBQ the Fridley Fire Department would like to offer our top 10 tips for safety this grilling season.

  1. BBQ grills should only be used outdoors and should be placed well away from the home, deck railings and out from under eaves and overhanging branches, with an adult in attendance at all times.
  2. Clean your grill regularly. If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups. Before you put anything on the grill, get the grill hot and scrub it of any residue with a clean wire-bristled brush.
  3. Check all connections for leaks by turning on the cylinder valve and spraying the connections with a solution made by mixing equal amounts of liquid dish soap and water. If bubbles appear, those connections need to be tightened or replaced.
  4. Use long-handed tools to avoid leaning over the grill when flipping over burgers and other meats. Be mindful of sleeves and clothing when near a grill as well.
  5. Create separate areas on the grill for raw meat and cooked foods to prevent cross-contamination.
  6. Invest in an instant-read thermometer: Making sure meat and poultry are cooked to the proper temperatures is vital to safe eating.
  7. When you are finished grilling with charcoal, let the coals completely cool before disposing of in a metal container, never in a plastic or other combustible container.
  8. Keep a fire extinguisher within a couple steps of your grill, and know how to use it! If you are unsure how to use the extinguisher, don't waste time trying to learn- just call 9-1-1.
  9. DON'T: Turn on the gas while your grill lid is closed. It causes gas to build up inside your grill, and when you do light it, a fireball can explode in your face.
  10. DON'T: Overload your frill with food, especially fatty meats. If too much fat drips on to the flames at once, it may cause a flare-up that can light nearby items on fire.

Lastly the Fridley Fire Department would like to remind residents that the City has adopted the Minnesota State Fire Code with regards to multi-family dwellings which does not allow charcoal or gas grills to be used or stored on decks or within 15' of dwellings that are 4 units or larger. For more information please visit our website at

We hope that you enjoy your grilling season and time with family this summer. If you have any questions related to grilling safety please email This email address is being protected from spambots. You need JavaScript enabled to view it.

hamdorf webFor your next backyard get together, here is Renee's favorite steak marinade to try out. (approximate measurements)

1/3 Cup Worcestershire Sauce
1/4 Cup Grapeseed Oil (Can substitute Olive Oil)
1 Tablespoon White Balsamic Vinegar
1-2 cloves of garlic finely chopped or pressed
1 Tablespoon Mediterranean seasoning
1/4 Teaspoon White Pepper
Salt and Pepper to taste

Mix all ingredients together and place into Ziploc style bag or air tight container with your favorite cut of steak for at least 3 hours, then grill to your liking.

Captain Dave Lenzmeier Retires - Honoring Over 30 Years of Dedicated Service

Dave L

Walking along the aisle of a grocery store, a 6-year-old boy tugs at his mom’s arm, mouth open, other hand pointing. Dave smiles, “You know me, don’t you?”

That’s “Firefighter Dave.”

“Dave always has a pocketful of badge stickers,” says Fridley Fire Chief John Berg, as the two reminisce over Dave’s 31 years with the department.

Fire Captain Dave Lenzmeier may have retired, but he still serves as a true role model for the community. On Monday, June 2, friends, family and colleagues from around the area celebrated with a retirement party that promises to be filled with laughter and stories.

Dave is best known for his popularity with children. From Safety Camp counselor, to Open House organizer, to the go-to guy for school visits and tours, Dave connected with each child. He got down at their eye level, took the scary out of the fire equipment by letting them see and touch, and he made jokes.

“I was able to draw them in and make them part of it,” he explains as he confesses his favorite trick. “You know how to keep kids from squirming? A fire hose!” He would snake the fire hose around the floor, make the kids honorary firefighters and they would hold onto that hose for the entire presentation.

“Dave has a great sense of humor and his willingness to help with anything is profound,” describes longtime friend Liz Chevalier of the Fridley Police. “He has a heart of gold.”

Chief Berg agrees, as he remembers the time Dave surprised everyone at a public open house by donning a dress and wig and screaming for rescue from the top of a tower; Dave’s creative way to demonstrate a ladder rescue at a new training site.

Dave’s fire career has seen it all, from rescuing a 90-lb dog out of a frozen lake, to train derailment, to rescuing a woman in distress chasing after her dog as a train chased her. And every story had a happy ending.

So what’s next for Firefighter Dave?

“My wife asks the same thing,” he says with a grin. “I tell her the grass is cut, honey!”

Although Dave glances at the banjo he used to play every once in awhile, he usually decides not to scare his neighbors and instead keeps busy with yoga and gardening, and of course community service.

Dave continues his public service by working with Chores & More, a program in Fridley that assists seniors with small projects, things like cutting the grass and shoveling. In his words, he likes to be a good neighbor. Certainly he has been that and so much more for the City of Fridley, and from the bottom of our hearts, we thank him for it.


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    If you have questions about any of the projects discussed here, please contact the Fridley Public Works Department.


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  • Fridley Foundations Progress

    Follow along on the web as the Fridley Foundations remodeling project progresses. Weekly updates and photos will be provided.  You can subscribe to this page via RSS by clicking the 'Subscribe to this page' link at the bottom.

    For more information about the project, see the main Fridley Foundations project page.

    Questions? Contact Paul Bolin, Assistant Executive Director to the HRA, at 763-572-3591.

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  • Flood News

    flood600By now you’ve likely heard about the increased risk of flooding along rivers and streams in Minnesota this spring.

    The most recently updated projections for the Fridley area are that we have a 20% chance of seeing river levels as high as in 1997 and there is a 3% chance that the river will reach historic flood levels. See information on this page and the National Weather Service website for details on the latest spring flood forecast.

    Indications are that properties along Rice Creek and near the Mississippi River are at the greatest risk for flooding, although melting patterns and spring precipitation could impact other low lying areas as well.

    This page will serve as a collection point for flood-related information and will be updated regularly throughout the flooding season.  You can subscribe to this page via RSS at the bottom to be notified of updates.

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