Crime Alerts and News

Security Company Crime Alert

The Fridley Police Department is warning residents about a company that recently registered their intention to conduct door-to-door sales of home security systems, Vision Security, LLC.

Vision Security, LLC conducts interstate commerce and as such is not required to obtain a solicitor license from the City. Vision Security, LLC did not need to pass a background check into its character or business responsibility and was only required to register with the City. Although Vision Security, LLC complied with City requirement to register their intent to solicit, the Police Department wants to make citizens aware of the company’s poor rating with the Better Business Bureau (BBB).

Currently Vision Security, LLC has a “F” rating with the following complaints:

527 complaints closed with BBB in last 3 years; 267   closed in last 12 months

Advertising / Sales Issues

259

Billing / Collection Issues

40

Delivery Issues

2

Guarantee / Warranty Issues

4

Problems with Product / Service

222

Total Closed Complaints

527

Factors that lowered Vision Security, LLC’s rating include:

  • 527 complaints filed against the business
  • 5 complaints filed against the business that were not resolved
  • Government action(s) against the business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

BBB reports that this company has a pattern of complaints alleging misrepresentation during initial contact with the sales representative. Complainants allege that they are told the representative is with their current provider to perform an "upgrade" or that their current provider has gone out of business and Vision Security LLC will be taking over all contracts. Consumers are then being held responsible for two different contracts. While the business has responded to the BBB's concerns and stated their policy when this type of action occurs, BBB has continued to receive complaints with the same underlying issue.

During the summer, security system companies hire traveling sales agents to go door-to door, making "cold-calls" on homeowners. In some cases, the salespeople use high-pressure or deceptive sales tactics to get potential customers to buy expensive equipment and services that consumers don't need or want. The Fridley Police Department advises consumers to avoid sellers who:

  • Make a time-limited offer and claim that you need to act now.
  • Urge you to sign a contract stating the equipment is "free."  To get your "free" equipment, you will have to sign a long-term and expensive monitoring contract.
  • Pressure their way into your home and then refuse to leave.  It is not impolite to tell a salesperson you are not interested.  It is much easier and safer to say "no" at the doorstep than try to get the salesperson to leave once they are inside your home.
  • Use scare tactics, such as talking about a rash of supposed burglaries in your neighborhood.
  • Target homeowners who have signs on their properties for security systems with competitors.
  • State or imply that they are from your existing security company and that they are there to      "upgrade" or "replace" your current security system.  Once inside your home, they may install a new system and have you sign papers that include a costly contract for the monitoring service.
  • Claim your security company has gone out of business, that they have taken over the accounts, or that you have to buy new equipment and sign new contracts.  Normally, you would be notified of a change like this by mail, not by an unannounced visit from another company's representative.

The Fridley Police Department recommends that if you in any way doubt the credibility of a home security sales person’s registration, feel threatened or intimidated by his or her actions, or experience strong-armed or deceptive sales tactics, YOUHAVE A RIGHT to ask the sales person to leave. DO NOT HESITATE TO CALL 9-1-1 to report such activity.

INDEPENDENTLY CHECK WITH YOUR EXISTING HOME SECURITY SYSTEM PROVIDER BEFORE AGREEING TO ANY UPGRADES, REPLACEMENTS, REPAIRS OR CHANGES. DO NOT LET ANYONE RUSH YOU INTO MAKING A DECISION THAT YOU WILL BE LEGALLY LIABLE FOR.

Crime Statistics

The Fridley Police Department issues a Weekly Status Report containing information on Part I and II crimes occurring in the City, as well as other incidents of interest.

Weekly Status Report for:

pdfAugust 15, 2014414.44 KB

pdfAugust 8, 2014347.29 KB

pdfAugust 1, 2014385.88 KB

pdfJuly 25, 2014379.83 KB

pdfJuly 18, 2014384.02 KB

 

Crime Map

View the monthly crime map for burglaries, damage to property, thefts from vehicle and vehicle theft.

 

 

 

Tips to Prevent Neighbor Conflicts

Tips to Prevent Conflict with Neighbors

Your behavior affects your neighbors, just as what they do effects you. The key way to prevent conflict with neighbors is to be a good neighbor yourself. Simple consideration and conversation with neighbors helps achieve a peaceful coexistence.

Here are several suggestions for preventing conflicts:

Meet your neighbor.

Introduce yourself while walking the dog or when you see moving boxes arrive. Learn your neighbors’ names and regularly say "hello" or "Good Morning" before there is any need or problem. Just knowing them can prevent conflict.

Keep your neighbors informed.

Contact them before undertaking something that might affect them – such as hosting a big party, building a fence, cutting down a tree or getting a puppy. Informing your neighbors ahead of time allows them to make plans or tell you how your project affects them. Getting their input lets you act in a way that avoids problems.

Be aware of differences.

Differences in age, ethnic backgrounds, years in the neighborhood, etc. can lead to conflicting expectations or misunderstandings unless we make an effort to talk with and understand each other. Focus on what you have in common with your neighbor.

Consider your neighbor’s point of view, literally.

How does your compost pile, play equipment or son’s car parts look from your neighbors’ backyard or windows? Keep areas in others’ view reasonably presentable.

Be appreciative.

If a neighbor does something you like, tell them! They’ll be pleased to hear you noticed the yard work or the new paint job – and it will be easier to talk later if they do something you don’t like.

Be positive.

If your neighbor does something that irritates you, don’t assume it was on purpose. Most people don’t intentionally try to create problems. Presume the neighbor doesn’t know about the annoyance. If we jump to the conclusion that the other person is the enemy, we decrease the possibility of an easy resolution.

Be candid.

If your neighbors do something that bothers you, let them know. By communicating early and calmly, you take a step toward solving the problem. Be tolerant but don’t let a real irritation go because it seems unimportant or hard to discuss. Your neighbor won’t know the situation bothers you. It may grow worse, or become harder to talk about, as time goes on.

Be respectful.

Talk directly with the neighbor involved about a problem situation. Don’t gossip; that damages relationships and creates trouble.

Be calm.

If a neighbor approaches you accusingly about a difficulty, listen carefully and thank them for telling you how they feel. You don’t have to agree or justify your behavior. If you can listen and not react defensively, then their anger subsides, the lines of communication remain open and there is a good chance of working things out.

Listen well.

When you discuss a problem, try to understand how your neighbor feels about the issue and why. Understanding is not the same as agreeing, will increase the likelihood of a solution that works for you both.

Take your time.

If you need to, take a break to think about what you and your neighbor have discussed. Arrange to finish the conversation later, and then do so. Beginning something and not following through can start a problem or make one worse.

Get help when needed.

Communication can resolve conflict, and talking things over is the best way to handle problems and avoid enforcement or the courts. At times you may need the help of a neutral third party trained in conflict resolution. If it seems that your efforts to communicate with a neighbor are not resolving the issue, do not hesitate to ask your Fridley Neighborhood Resource Officer for assistance. The telephone number for your Neighborhood Resource Officer can be found on the City of Fridley Website. Another great resource is Mediation Services for Anoka County. They can be reached at 763-422-8878 or WWW.Mediationservices.org

Conflict can be an opportunity for increased understanding and improved communication and relationships when handled properly.

Multilingual Videos for Driving Safety

New Multilingual Videos for Driving Safety

Important information and resources about safe driving available in four languages

SAINT PAUL, Minn., April 2, 2014

 Traffic crashes are the leading cause of death for Minnesotans under the age of 35. Approximately 95% of all crashes are related to driver error or inattention and half of the people killed on Minnesota’s roads each year are not buckled up. With summer coming and more people being on the roads, it is important to know how to keep yourself and others safe.

To provide information and resources on driving safety, ECHO (Emergency, Community, Health, and Outreach), in partnership with AAA, Minnesota Department of Health, Minnesota Sheriffs’ Association, Minnesota Safety Council, and Iowa-Illinois Safety Council, have created three multilingual television programs. These programs are designed to educate and address the issues of distracted driving, impaired driving, speeding, seatbelts, and child safety seats.

Stay Focused: Don’t Drive Distracted

Dangers of Impaired Driving and Speeding, and Stay Safe with Seat Belts and Safety Seats will broadcast in four languages (Basic English, Spanish, Hmong, and Somali) to help inform the diverse communities in the Twin Cities and Greater Minnesota areas. The programs will premiere Monday, April 28 at 8 p.m. and 8:30 p.m., and Monday, May 5 at 9 p.m. on tpt’s Minnesota Channel 2-2 (Comcast 202 or 243 and Charter 396, depending on location), on public stations across Minnesota, and online at www.echominnesota.org/aaa.

ECHO and the AAA will also be distributing free DVDs of this program to the community. Community members and service providers can request a DVD by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. For more information on broadcast times or program information, please visit www.echominnesota.org.

About ECHO

ECHO’s mission is to collaborate with diverse communities to deliver programs and services that help people be healthy, contribute, and succeed. Visit echominnesota.org for more information.

Media Contacts

Gail Weinholzer, Director of Public Affairs, AAA Minnesota/Iowa, 952.707.4985, This email address is being protected from spambots. You need JavaScript enabled to view it. or Lauren Rimestad, Marketing & Development Director, ECHO Minnesota, 651.789.4337, This email address is being protected from spambots. You need JavaScript enabled to view it.

 

TestMyTeen Home Drug Testing Kits

Give your kids another way to say 'No' to drugs!

Unfortunately, "friends" often try harder to make kids who say "no" to drugs, alcohol and tobacco feel like outcasts. Home testing kits have emerged that protect privacy and provide kids with a socially acceptable excuse: "My parents test me."

"The ability of parents to test their children for drug use provides them with a powerful tool in detecting dangerous conduct on the part of their teens. Until now, this was information available only through police or health care providers. For parents to be able to hold their kids accountable through this in-home private testing process is a unique and powerful means to enhancing health and safety," says Donovan W. Abbott, Director of Public Safety of Fridley.

Employers use testing to rid the workplace of substance abuse. Schools, police, community leaders and parents can now work together to ensure safer schools and homes. Kids can use it to prove their trustworthiness to their parents and dissolve unwanted pressure from peers.

Private and confidential vouchers for test kits are available electronically by visiting testmyteen.com.

Answers to frequently asked questions about home-based substance abuse testing are also available at the site.